Please include a packing slip with your Company name, bill and ship-to addresses, contakt name, emal, phone and fax numbers, and any problems with the unit, if known.
If the unit is sent in for standard delivery, a quote will be faxed to the contact person within 3-4 business days after receiving. Standard delivery is about 10 working days after approval, based upon parts availability. If repair quote is declined, and the unit is returned unrepaired, a 50$ evaluation fee and all shipping and handling charges apply.
24 - 48 Hour Hot Rush Evaluation / Repair
We offer a 24-hour repair ( after approval) for an additional 300$. This must be specified on your paperwork and the charge is above and beyond the repair cost. Same day rush is 500$.
72 Hour Rush Evaluation / Repair
We offer a 72-hour repair ( after approval) for an additional 200$. this must be specified on your paper work and this cost is above and beyond the repair cost.
We stock thousands of parts, however, sometimes we must order special parts. Repairs are not started until all parts are in. If a unit is sent on a 24-48 or 72 hour hot rush basis, and the repair is declined, you are responsible for a 200$ rush evaluation fee. Shipping and handling is additional. All units returned unrepaired are unassembled. A restocking fee will apply to cancelled or returned items. Any questions, please contact Customer Service email@example.com
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