Warranty

Our Return Policy

Our return policy is as follows. NC Servo Technology offers a six (6) month warranty on all repaired units from the date of the invoice. The warranty on purchases of Rebuilt Exchange, Rebuilt and New valves are one (1) year from the invoice date. NC Servo Technology reserves the right to have sole discretion in determining if the unit qualifies for a warranty evaluation/repair. Units will not be considered for a warranty repair that have been: abused, misused, for normal wear & tear, contamination, improper hook up, improper electrical signals/pressures, and tampering. If it is deemed that a warranty is valid, the decision is solely up to NC Servo Technology to decide on the course of action: your unit will be repaired, replaced or a refund issued. NC Servo Technology assumes no responsibility or liability with the use of the product.

 

All of our units come with a year warranty. If you have any major issues please let us know at the phone number: (734) 326-6666.

√ 24 Hr Repair
√ Quality Since 1975
√ Servo Valves
√ Servo Systems
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√ NIST Traceable
√ FAA Repair
    NSY2743K
√ Servo Drives

Quotation Procedure

No RMA Required

To send In for Repair

Please include a packing slip with your Company name, bill and ship-to addresses, contakt name, emal, phone and fax numbers, and any problems with the unit, if known.

Standard Delivery

If the unit is sent in for standard delivery, a quote will be faxed to the contact person within 3-4 business days after receiving. Standard delivery is about 10 working days after approval, based upon parts availability. If repair quote is declined, and the unit is returned unrepaired, a 50$ evaluation fee and all shipping and handling charges apply.

24 - 48 Hour Hot Rush Evaluation / Repair

We offer a 24-hour repair ( after approval) for an additional 300$. This must be specified on your paperwork and the charge is above and beyond the repair cost. Same day rush is 500$.

72 Hour Rush Evaluation / Repair

We offer a 72-hour repair ( after approval) for an additional 200$. this must be specified on your paper work and this cost is above and beyond the repair cost.
We stock thousands of parts, however, sometimes we must order special parts. Repairs are not started until all parts are in. If a unit is sent on a 24-48 or 72 hour hot rush basis, and the repair is declined, you are responsible for a 200$ rush evaluation fee. Shipping and handling is additional. All units returned unrepaired are unassembled. A restocking fee will apply to cancelled or returned items. Any questions, please contact Customer Service info@ncservo.com
** Use Coupon Below For a No Charge Evaluation And Free UPS ground Shipping With Repair**